SAP Business One Implementation
TopManage has 15 years of experience successfully implementing SAP Business One and SAP Business One Add-ons on our customer’s servers. Our implementation process is carefully planned, customer-focused, and follows a detailed plan.
SAP Business One implementation can be a complex process that takes weeks to complete. However, with adequate planning, detailed requirements, clear roles and responsibilities, and realistic customer expectations, SAP Business One implementation can be completed in a timely manner without fault.
TopManage delivers a speedy implementation of SAP Business One and our Add-ons by following a step-by-step process that is customized according to the customer’s business process, operations and requirements. With a complete understanding of each of our customer’s businesses, we are able to reduce implementation time, and avoid customer service pitfalls and a decrease in productivity.
The TopManage implementation team is committed to our customer’s success. During the implementation process the implementation manager holds weekly meetings with the customer to ensure the project is on schedule and provides detailed reports of the overall progress, as well as answers any questions and addresses any outstanding issues. Provided there are no unforeseen setbacks and the customer is able to dedicate the necessary time and resources to support the implementation of SAP Business One, the complete process, from purchase to go-live, takes approximately 8 weeks.
SAP Business One Implementation Process
Business Analysis & Implementation Plan
SAP Business One implementation begins with a thorough analysis of the customer’s business, including process mapping, gathering individual functional requirements, and a system requirement study, as well as clearly outlining implementation milestones and relevant components. Additionally, we will work with our customers to prepare them to adopt best-business-practices and new processes that will maximize SAP Business One features and benefits.
Every business has its own unique objectives and priorities. That is why our SAP Business One implementation is tailored to the individual customer, not the masses. The implementation plan and business analysis help identify the primary areas of focus, as well as technical issues and project management topics. The TopManage SAP Business One implementation team works with your staff to describe the plan and explain the required commitment on behalf of your business in terms of time and resources.
On-site Implementation & Software Setup
After gathering all the necessary information during the business analysis and creating an implementation plan, the next step is execution according to the documented plan. Firstly, TopManage works with the customer’s IT department to perform a thorough system audit to identify any threats or weaknesses, as well as confirm that the minimum hardware requirements are met. If the customer’s system does not pass the audit, TopManage will advise on what requirements need to be fulfilled. When all requirements are met the installation of SAP Business One will begin shortly after. At this time the customer will be required to give the TopManage implementation team all the necessary business information used to setup the software.
System Configuration, Data Migration, Customization & Testing
Once SAP Business One is installed on-site at your business, configuration, data migration and customization follows. Our SAP Business One implementation team will validate and update the system configuration and demonstrate processes, and work together with the customer’s administrators to set business processes, standardize workflow, and perform integration tests.
This stage of the implementation process also entails migrating business data from previously used software and legacy systems; after all, SAP Business One makes most systems obsolete and allows businesses to manage all operations on one integrated platform. For example, businesses who used Peachtree, or Quickbooks would want to migrate their financial data to SAP Business One. And those who had customer, partner, inventory, and other information stored on legacy systems would also want to migrate the data to SAP Business One.
According to the initial business analysis TopManage will determine whether or not SAP Business One customization is necessary. Customization can occur in a few different ways; however, typically TopManage customizes a customer’s SAP Business One by integrating SAP Business One add-ons, software that extends the functionality of SAP Business One, or by integrating a non-SAP application. Other types of customization transpire through designing custom workflow and business process rules, and/or creating specific report templates. The length of this phrase depends on the complexity of customization and/or application integration.
When the SAP Business One implementation team completes the above steps the system goes through a rigorous testing process. The complete SAP Business One system and all add-ons are thoroughly tested and set to be run at peak performance.
End-User Training
TopManage offers SAP Business One and SAP Business One Add-on customers extensive training courses and options. This phase of the SAP Business One implementation process prepares the customer for going live. It is in this stage of the process that all key users are encouraged to enroll in a SAP Business One training course. Furthermore, the end user training phase provides TopManage with the opportunity to fine-tune and perform additional system tests. During training sessions, and subsequent meetings with key business users, extra insight into the business’s requirements are discovered and applied to SAP Business One processes. After the training and final adjustments are made the system is determine ready to go live.
Go Live & Support
The final stage of the process is when your business goes live with SAP Business One and all integrated add-ons and/or applications. TopManage will complete all implementation tasks and transfer system management to your business. However, before the transfer is complete, a formal project closing session must be conducted which involves using the system in day-to-day operations, resolving all outstanding issues, and ends by finalizing the transfer to the customer’s IT team.
Once the implementation is signed-off on, SAP Business One support becomes active. TopManage provides unlimited support with the purchase of the annual Technology Guarantee whereby we constantly make improvements, provide upgrades, monitor the software and resolve live business process issues. Additionally, plans can be made to continually review and improve business processes and provide ongoing end-user training.
